[DRAFT SKELETON — Captain set this up on 24 Oct 2026. Claude chat designs the page; Kevin confirms every [BRACKET] before launch.]
Questions, answered.
Sizing & airlines
Will it fit on my airline?
HARLIE is sized to the 40 × 30 × 20 cm under-seat rule. [Link to the "Will it fit?" page once built.]
How much can I fit?
[From our sample unpack.]
Classic or Roller?
Classic for long weekends. Roller for a week or more.
Can I add the wheels later?
[Confirm whether the roller base sells separately.]
The bag
What is it made of, and is it waterproof?
[Fabric spec.]
How much does it weigh?
[Weight, Classic and Roller.]
How do I clean it?
[Care instructions.]
Orders, shipping & returns
How long does delivery take?
[From our 3PL.]
Where is my order?
Track it here.
How do returns work?
30 days to return it to our local address if you change your mind. Full details.
What if it breaks?
Send a photo of the fault and we ship a replacement. How warranty claims work.